FREQUENTLY ASKED QUESTIONS
Please allow 7 to 14 business days for delivery.
5 business days for order delivery. All shipments come with detailed tracking information and may be tracked using “My Orders” in your account, or you can check your shipment notification email.
The shipping fee for your order will be calculated according to the products you ordered and their destination. To see the shipping fee, please add items to your shopping cart and proceed to payment.
Our system first receives your order and then goes through a verification process. Once your order has been verified, it will be sent to our warehouse for packing and shipping. You will receive an email notification when your order ships, including tracking information.
You can track your order any time using "My Orders" in your account or by checking your shipment notification email. If you have any questions or concerns, please don't hesitate to contact us.
Yes, all orders will come with an invoice. If you need a copy of your invoice for your records, you can find it in "My Orders" in your account, or you can check your shipment notification email.